Returns & Exchanges
At Rollersnakes, we want you to be fully stoked on your gear, so we offer a straightforward 30-day return policy for any unused and resalable items. Whether the fit isn't right or you've changed your mind, we are here to help you get back on your board as quickly as possible.
Check Eligibility
Ensure your items are in original, unworn condition with all tags and packaging intact; please note that built custom skateboards cannot be returned.
Pack Your Gear
Securely package your items in their original box or a sturdy mailing bag, ensuring you include your original order slip or a note with your order number.
Send It Back
Ship your package using a tracked service to our warehouse address; we recommend keeping your postage receipt until your refund is processed.
Receive Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing